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Privacy Policy for Made 4 This Moment
Effective Date: March 2025
Introduction
Welcome to Made 4 This Moment. At Made 4 This Moment, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our store, website, or use our services.
1. Information We Collect
1.1 Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
1.2 Payment Information: We collect payment information, such as credit card details, when you make a purchase. This information is processed securely by our payment processor and is not stored on our servers.
1.3 Browsing Information: We collect information about your browsing activities on our website, including your IP address, browser type, and pages visited. This information helps us improve our website and services.
2. How We Use Your Information
2.1 Order Processing: We use your personal and payment information to process and fulfill your orders.
2.2 Customer Support: We use your contact information to provide customer support and respond to your inquiries.
2.3 Marketing: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can opt-out of these communications at any time.
2.4 Website Improvement: We use browsing information to analyze website traffic and improve user experience.
3. Sharing Your Information
3.1 Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and website analytics. These providers are required to protect your information and use it only for the purposes specified.
3.2 Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
4. Data Security
We take data security seriously and implement measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to access, update, or delete your personal information. You can also object to or restrict the processing of your data. To exercise these rights, please contact us at [Contact Information].
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@made4thismoment.com.
Return and Refund Policy for Made 4 This Moment
Effective Date: March 12, 2025
At Made 4 This Moment, we want you to be completely satisfied with your purchase. Please review our return and refund policy below for personalized and non-personalized items.
1. Non-Personalized Items
1.1 Return Period: You may return non-personalized items within 30 days of purchase for a full refund or exchange. The item must be unused, in its original condition, and in the original packaging.
1.2 Return Process: To initiate a return, please contact our customer service team at [Email Address] or [Phone Number] with your order number and reason for return. We will provide you with a return authorization number and instructions on how to return the item.
1.3 Refunds: Once we receive and inspect the returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.
2. Personalized Items
2.1 Non-Returnable: Personalized items are made to order and cannot be returned or refunded unless there is a defect or error in the personalization.
2.2 Defective or Incorrect Items: If you receive a defective or incorrect personalized item, please contact our customer service team at [Email Address] or [Phone Number] within 14 days of receiving the item. Provide your order number and a description of the issue. We may request photos of the defect or error.
2.3 Resolution: We will work with you to resolve the issue promptly. This may include a replacement of the personalized item or a refund, at our discretion.
3. General Information
3.1 Shipping Costs: Customers are responsible for return shipping costs, except in cases where the item is defective or incorrect.
3.2 Damaged Items: If your item arrives damaged due to shipping, please contact us within 48 hours of receiving the package. Provide photos of the damaged item and packaging.
3.3 Exchanges: If you would like to exchange an item, please follow the return process outlined above and place a new order for the desired item.
3.4 Gift Receipts: If you received an item as a gift, you may exchange it for another item of equal or lesser value. Refunds will be issued to the original purchaser.
4. Contact Us
If you have any questions or concerns about our return and refund policy, please contact us at contact@made4thismoment.com. We are here to help!
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